Privacy Policy
Personal Data Protection Policy
Personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as amended) and the decisions of the Hellenic Data Protection Authority (Hellenic Data Protection Authority).
On 25 May 2018, the Regulation of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (the "Regulation") entered into force. This Website acknowledges and respects the right to protection of personal data of internet users in accordance with the European Regulation 2016/679.This policy document describes the collection and processing of user data when visiting or using the services provided on our Website. By visiting and browsing our Website, you accept the terms described in this policy.
- What data we collect:
We collect, receive, store and generally process the following data concerning you:
- Personal data and information you enter through the website, including information you provide when you create an account on the website (namely: name, surname, telephone number, email address and tax identification number in case we are asked to issue an invoice for a purchase),
- information contained in or related to any communication you have with us, either directly or through our website
- information such as those discussed below under the heading "Cookies".
The personal data you enter when you register or give your consent must be complete and true and must necessarily include the following: full name and surname, address, telephone number and valid e-mail address.
Special Category Data
Our company does not collect or require the disclosure of sensitive personal data (special category data Article 9 of the Regulation).
- Conditions for obtaining consent
Our company collects and processes the data based on your consent. Your consent is provided in the form of a written statement expressly excluding any other way. The request for consent is distinct, understandable, in an easily accessible form and uses clear and simple wording. You have the right to withdraw your consent as easily as you gave it.
- For what purpose we collect the data
Our company, following the principle of data minimization, limits the collection and processing only to personal data that are appropriate, relevant and necessary for the purpose for which they are processed.
In particular, we collect, store and process your personal data with your explicit and free consent in order to:
- he execution of the distance contract of sale via an online store, or from the physical store
- the performance of the service you have asked us to provide,
- our company's compliance with the applicable legislation, including but not limited to: tax, labour and insurance legislation,
- order registration, sending the order to the postal address you have given us, tracking the order until delivery,
- informing you of any problem that arises during the execution of the order immediately, and answering any question or request you may have,
- to keep you informed about our news, events and offers and to improve our services, only if you have given us your explicit consent,
- the organisation of tenders,
- internal research and statistical analysis to see how our website is used and understand how we can improve it
- the best response to a complaint about your order,
- our compliance with the requirements of the law, regulatory authorities and compliance regulations (if applicable),
- verification regarding compliance with the terms and conditions governing the use of our website,
- the protection of our civil rights,
- understanding your interests so that we can tailor the content, offers and other activities we display on our website in a way that best suits your interests and preferences.
- Transmission of Personal Data
When sending parcels and deliveries of goods, we transmit your name, address, telephone number and email address to the carriers and - where applicable the order processor - with whom we have contracted, in order to fulfil the delivery and to contact you to inform you and agree the delivery.
The legal basis for the processing of data in connection with this arises from Article 6(1)(a) of the GDPR, provided that you have given us your explicit consent. Where the processing of the data is necessary for the fulfilment of the contractually agreed delivery of goods, the legal basis is Article 6(1)(b) of the GDPR. In addition, the legal basis for the processing of data connected herewith is Article 6(1)(f) of the GDPR (balancing of interests, based on our own interests, to provide you with a smooth delivery at times that are best for you).
We delete all the aforementioned data at the latest after the legal expiry of the guarantee, if we are not obliged or entitled by law to further storage of this data.
For the processing of payments, we transfer your payment data to the designated credit institution or payment service selected during the ordering process.
- Links to other websites
Our website may contain links or references to other websites belonging to third parties over which our Company has no control. Similarly, access to our Website may also be obtained through links found on third party websites which are beyond our Company's control. Our Company does not guarantee or make any promise as to the accuracy, currency or completeness of the information contained in these websites and shall not be liable for any damage or loss caused by the content or information contained therein. Any reference to a third party website
The users of this website accept that the company is not obliged, nor can it control the security and content of both the websites and web pages, as well as the services of third parties to which it provides access. However, the company may at any time remove, modify or discontinue any third party service or link to third party websites and webpages if, in its judgment, the law or these terms are threatened or violated.
Any actions you take on a website or webpage other than that of our company are at your sole risk.
- Data storage time interval
We store and generally process your personal data for as long as your contractual relationship with us is in force.
If our contractual relationship ends, we retain your personal data for as long as necessary until the time required by applicable law has elapsed in order to comply with, but not limited to, tax laws, statutes of limitations for any relevant claims.
With regard to personal data that we store for sending newsletters, offers, they are stored for as long as we are entitled to do so by virtue of your explicit consent. In general, in case of withdrawal of consent, we are obliged to permanently delete the personal data for which your consent has been withdrawn.
- Newsletters
Our company is committed to obtaining your explicit consent for the collection and processing of your data for the purpose of communicating with you via newsletters. This consent should be given after you have been made aware of our privacy policy and your rights.
- Rights under the Regulation
Under the Personal Data Regulation (EU 679/2016) (the "Regulation") you have the following rights:
- the right of access, i.e. the right to be informed if personal data concerning you are being processed
- the right to rectification, i.e. the right to demand the correction of inaccurate personal data
- the right to erasure, i.e. the right to request the erasure of personal data concerning you
- the right to restrict processing where the accuracy of the data is contested, unlawful or for other reasons
- the right to portability, i.e. the right to request to receive data concerning you in a structured, commonly used and machine-readable format and to have those data transferred to another controller; and
- the right to object to the processing of your personal data, unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms.
- For all the above rights and their exercise, please contact us by e-mail at info@ng-corporations.com tel. 27520 22275. Our company will respond in writing to your request within 20 days of the request. If we consider that we need more time to respond, we will inform you in writing.
- Updating of personal data
To enable us to keep personal data up to date, we advise you to inform us in good time of any changes or incorrect entries of your data. To review and/or curate personal data, or to find out how long our business intends to retain personal data, or for other questions relating to access to personal data, or if you would like to make a request to provide you with information about whether we retain or process any of your personal data on behalf of third parties, please contact the relevant department at info@ng-corporations.com
To protect the personal data of users and visitors to our Website, we use secure connection and data security measures to prevent the risk of loss, misuse, unauthorized access and disclosure of your personal information.
Cookies
When browsing this website, as mentioned above, user identification data may be collected through the use of cookies. The use of cookies makes it easier for our website to store information about the user's visit, secure search, calculate the number of visitors or facilitate registration to our services.
You can delete cookies if you choose to do so. You can delete all cookies that are already on your computer, and you can set most browsers to prevent cookies from being installed. However, if you choose to delete or remove certain cookies, the operation of our website may be affected.
This policy may be updated from time to time, e.g. due to changes in the relevant legislation. We encourage users to check this page periodically for the latest information on our privacy practices.